Privacy Policy
Learn how Outliers protects your privacy, encrypts your data, and empowers secure collaboration — all without compromising control.
Table of Contents
Introduction
This Privacy Policy explains how Outliers Technologies ("Outliers", "we", "our", or "us") collects, uses, discloses, and protects your personal data when you use our website, platform, or services.
By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with it, please do not use our services.
We are committed to privacy-first design and use Secure Multi-Party Computation (SMPC) to ensure that your data remains protected at all times.
Data We Collect
Outliers collects minimal information necessary to provide and improve our services. We categorize this information as follows:
Account Information
- Name, email address, phone number
- Organization name and role
- Authentication credentials (hashed and encrypted)
Usage Data
- IP address and device/browser metadata
- Pages visited, time spent, and interactions
- Logs for debugging and system integrity
Communication
- Support queries or feedback submitted to our team
- Emails and correspondence exchanged with us
How We Use Your Data
We use the data we collect for the following purposes:
Service Provision
- Create and manage your account
- Provide access to the Outliers platform
- Facilitate secure multi-party computations
Communication
- Respond to support requests or questions
- Send updates about new features or changes
Security and Compliance
- Monitor system integrity and prevent abuse
- Comply with legal obligations and industry standards
We never sell or rent your data, and we avoid collecting unnecessary personal information.
Data Sharing and Disclosure
Outliers minimizes data sharing and applies strict controls:
No Raw Data Disclosure
- Your raw data never leaves your environment
- We cannot access or view raw data inputs
Authorized Collaboration
- Computations occur only with your explicit consent
- Data fragments are distributed and encrypted using SMPC
Service Providers
- We may use third-party providers for secure infrastructure or communications
- These vendors are contractually bound to strict data handling and confidentiality obligations
Legal Requirements
- We may disclose data when legally compelled (e.g. court orders), but we will attempt to notify affected users where permitted
Data Retention
We retain data only as long as necessary for the purpose it was collected:
Account Data
- Retained for the duration of your account lifecycle
- Deleted upon account termination unless legally required otherwise
Computation Results
- You control how long computation results are retained
- You can delete results at any time through the platform
Logs and Metadata
- Retained temporarily for diagnostics and security monitoring
- Purged periodically based on our retention schedule
Your Rights
Outliers empowers you with control over your data:
Access and Portability
- Request a copy of your personal data or computation results
Correction
- Update or correct inaccurate data in your account settings
Deletion
- Delete your data and account at any time via request or self-service
Consent and Objection
- Withdraw consent to data use
- Object to certain processing activities under applicable laws
Security Practices
We implement industry-leading security measures to protect your data:
Encryption
- All data is encrypted in transit and at rest
- SMPC ensures computation on encrypted fragments
Zero Trust Architecture
- No single party has access to all data
- Access is strictly role-based and logged
Monitoring
- Continuous monitoring for suspicious activity
- Regular audits and penetration tests by third parties
International Data Transfers
Outliers operates primarily in Malawi but may use infrastructure in other regions:
Cross-Border Safeguards
- We use GDPR-compliant mechanisms for data transfer
- Data residency is respected based on user organization’s jurisdiction
Local Compliance
- We comply with relevant international data protection regulations (e.g. GDPR, CCPA)
- Users remain in control of which jurisdictions participate in computations
Changes to This Policy
We may update this Privacy Policy from time to time:
Notification
- We will notify users of material changes via email or in-app notification
Review
- Continued use of the platform after changes implies acceptance
Version Control
- You can always access the latest version on our website
Contact Information
If you have questions or concerns about this Privacy Policy or your data:
Privacy Officer Email: privacy@outliers.ai
General Inquiries Email: support@outliers.ai Phone: +265 997 251 948
Mailing Address Outliers Technologies Lilongwe, Malawi
We are committed to transparency and will respond to all data-related inquiries within 2–3 business days.
Have Questions About Your Privacy?
Reach out to our Privacy Officer for clarification or inquiries about our data handling practices.
Contact Privacy Officer