Terms of Use

Please read these terms carefully before using Outliers. By accessing the platform, you agree to be bound by these terms.

Last updated: July 29, 2025

Table of Contents

Introduction

Welcome to Outliers, a privacy-preserving data collaboration platform. These Terms and Conditions ("Terms") govern your access to and use of our services, including our website, platform, and related technologies.

By creating an account or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, please do not use our platform.

Outliers is committed to enabling secure data collaboration while maintaining the highest standards of privacy and data protection. Our platform uses Secure Multi-Party Computation (SMPC) to ensure your data never leaves your control.

Eligibility

To use Outliers, you must:

• Be at least 18 years old or the age of majority in your jurisdiction

  • Have the legal authority to enter into these Terms on behalf of yourself or your organization
  • Not be prohibited from using our services under applicable laws
  • Provide accurate and complete information during registration

If you are using Outliers on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion, particularly if we believe there has been a violation of these Terms.

User Responsibilities

As a user of Outliers, you agree to:

Data Ownership and Quality

  • Maintain ownership and responsibility for all data you input into the platform
  • Ensure your data is accurate, lawful, and does not infringe on third-party rights
  • Comply with all applicable data protection and privacy laws

Acceptable Use

  • Use the platform only for legitimate business purposes
  • Not attempt to reverse engineer, hack, or compromise our security measures
  • Not share your account credentials with unauthorized parties
  • Respect the intellectual property rights of Outliers and other users

Compliance

  • Follow all applicable laws and regulations in your jurisdiction
  • Maintain appropriate data governance and security practices
  • Report any suspected security vulnerabilities or misuse to our team

You are solely responsible for the consequences of your use of the platform and any data you process through our services.

Privacy and Data Handling

Outliers is built on privacy-first principles using Secure Multi-Party Computation (SMPC):

Data Privacy Guarantees

  • Your raw data never leaves your environment or control
  • All computations are performed on encrypted data using SMPC protocols
  • Only aggregated insights and results are shared, never individual data points
  • We cannot access, view, or store your raw data at any time

Data Processing

  • Data is encrypted end-to-end throughout the entire computation process
  • Our platform acts as a secure computation coordinator, not a data processor
  • All data fragments remain encrypted and distributed across multiple parties
  • Results are computed without any party seeing others' raw inputs

Your Data Rights

  • You retain full ownership and control of your data
  • You can delete your data and results at any time
  • You control who can participate in computations with your data
  • You have the right to audit and understand how your data is being used

For detailed information about our privacy practices, please review our Privacy Policy, which is incorporated into these Terms by reference.

Platform Availability and Changes

Service Availability We strive to maintain high availability of our platform, but we cannot guarantee uninterrupted service. Scheduled maintenance will be communicated in advance when possible.

Platform Updates

  • We may update, modify, or enhance the platform to improve functionality and security
  • New features may be added, and existing features may be modified or discontinued
  • We will provide reasonable notice of material changes that affect your use of the platform
  • Continued use of the platform after changes constitutes acceptance of the updated Terms

Data Migration If we make significant changes to our platform architecture, we will work with you to ensure smooth data migration and minimal disruption to your workflows.

Service Discontinuation In the unlikely event we discontinue the service, we will provide at least 90 days' notice and assist with data export and migration to alternative solutions.

Intellectual Property

Outliers' Rights

  • The Outliers platform, including all software, algorithms, and SMPC protocols, is our proprietary technology
  • Our trademarks, logos, and brand materials are protected intellectual property
  • The underlying cryptographic methods and security implementations are owned by Outliers

Your Rights

  • You retain all rights to your data and any insights derived from your data
  • You may use results from collaborative computations according to the terms agreed upon with other participants
  • You grant us a limited license to process your data solely for the purpose of providing our services

Third-Party Rights

  • We respect the intellectual property rights of others and expect our users to do the same
  • If you believe your intellectual property rights have been violated, please contact us immediately
  • We will investigate and respond to valid intellectual property claims promptly

Open Source Components Some components of our platform may incorporate open source software, which is governed by the respective open source licenses.

Limitation of Liability

Service Disclaimers Outliers provides the platform "as is" and "as available." While we implement robust security measures and privacy protections, we cannot guarantee that the service will be error-free or uninterrupted.

Limitation of Damages To the maximum extent permitted by law, Outliers shall not be liable for:

  • Indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, data, use, goodwill, or other intangible losses
  • Damages resulting from unauthorized access to or alteration of your data
  • Damages resulting from third-party conduct or content

Maximum Liability Our total liability to you for all claims arising from or related to the platform shall not exceed the amount you paid us in the 12 months preceding the claim.

Exceptions These limitations do not apply to:

  • Our gross negligence or willful misconduct
  • Violations of your data privacy rights due to our actions
  • Claims that cannot be limited by applicable law

Indemnification You agree to indemnify and hold Outliers harmless from claims arising from your use of the platform, violation of these Terms, or infringement of third-party rights.

Termination

Termination by You

  • You may terminate your account at any time by contacting our support team
  • Upon termination, you will retain access to export your data and results
  • We will assist with data migration and provide reasonable transition support

Termination by Outliers We may suspend or terminate your account if:

  • You violate these Terms or our Acceptable Use Policy
  • Your account remains inactive for an extended period
  • We reasonably believe your account has been compromised
  • Legal or regulatory requirements necessitate termination

Effect of Termination

  • Your right to access the platform will cease immediately
  • We will provide reasonable opportunity to export your data
  • Provisions regarding data privacy, intellectual property, and limitation of liability will survive termination
  • You remain responsible for any outstanding fees or obligations

Data Retention After termination, we will securely delete your data according to our data retention policy, typically within 30 days unless longer retention is required by law.

Governing Law

Jurisdiction These Terms are governed by the laws of Malawi, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the platform will be subject to the exclusive jurisdiction of the courts of Malawi.

International Users If you are accessing our services from outside Malawi, you acknowledge that you are responsible for compliance with local laws and regulations in your jurisdiction.

Dispute Resolution

  • We encourage resolving disputes through direct communication with our team
  • If direct resolution is not possible, disputes shall be resolved exclusively through binding arbitration. By agreeing to these Terms and Conditions, you waive any right to pursue disputes in court, except where applicable law expressly prohibits arbitration.

Severability If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Entire Agreement These Terms, together with our Privacy Policy and any other referenced policies, constitute the entire agreement between you and Outliers regarding your use of the platform.

Contact Information

If you have questions about these Terms and Conditions or need to contact us regarding legal matters, please reach out through the following channels:

Legal and Compliance Inquiries Email: legal@outliers.ai Response time: 2-3 business days

General Support Email: support@outliers.ai Phone: +265 997 251 948 Response time: 1-2 business days

Mailing Address Outliers Technologies Lilongwe, Malawi

Privacy Officer For privacy-related questions or concerns: Email: privacy@outliers.ai

Security Issues For reporting security vulnerabilities: Email: security@outliers.ai

We are committed to responding to all inquiries promptly and maintaining open communication with our users regarding their rights and responsibilities.

Questions about these Terms?

Our legal team is here to help clarify any questions you may have about these Terms and Conditions

Contact Legal Team